Founded in Singapore to solve the paperwork crisis silently eroding care quality in nursing homes across the island — we exist to give nurses their time back and families their peace of mind.
Every product decision is anchored to three non-negotiable commitments.
Every feature we build is reviewed by practising nurses and clinical advisors. We only ship tools that demonstrably reduce the risk of medication errors, missed vitals, and late incident reporting — because in nursing homes, software decisions are patient safety decisions.
Families trust nursing homes with their most beloved relatives. CareTrust AI makes that trust visible — real-time updates, visit booking, billing transparency, and instant wound-photo sharing so no family is ever left wondering what happened today.
Singapore's Healthcare Services Act (HCSA) and MOH licensing requirements set the gold standard for elder care governance. CareTrust AI is co-designed with ex-MOH advisors so that compliance is automatic, not an afterthought.
It started with a simple observation. A close family member of our co-founder was admitted to a nursing home in Tampines in 2021. During visits, it was striking how often the nurses — clearly dedicated, clearly compassionate — were bent over clipboards, transfer books, and printed medication charts rather than at the bedside.
A conversation with the senior enrolled nurse revealed the truth: on a typical 12-hour shift, a nurse could spend four to five hours on documentation alone. Handover notes were written by hand. Medication records were paper-based. Incident forms required triplicates. Falls had to be logged in three separate registers.
CareTrust AI was founded in 2022 with a single, clear mission: give that time back to patients. We built an AI-native clinical operating system — not a digitised version of the same paper forms, but a fundamentally reimagined way of running a nursing home.
Today, CareTrust AI serves over 50 facilities across Singapore, and nurses report spending under 15% of their shift on documentation — freeing more than two hours per shift for direct resident care.
Five values that guide every hire, every feature, and every customer conversation.
Every design decision starts with one question: does this make life better or safer for the resident? Technology is a means to an end — and that end is dignified, compassionate care.
We publish our uptime, incident response times, and compliance audit results. We believe nursing homes deserve to know exactly what they are buying and exactly how we perform.
We apply evidence-based standards to our software features. NEWS2 scoring, 5-Rights MAR, wound staging — all implemented to published clinical guidelines.
Patient data never leaves Singapore. Role-based access, end-to-end encryption at rest and in transit, and PDPA-compliant data retention policies are baked in from day one.
Singapore's elder care landscape evolves every year. We ship meaningful updates bi-weekly and engage a Clinical Advisory Board of nurses, doctors, and gerontologists to guide our roadmap.
From a garage-level idea to Singapore's leading nursing home AI platform in four years.
CareTrust AI incorporated in Singapore after our co-founders witnessed senior nurses spending nearly 40% of each 12-hour shift on documentation, diverting critical time away from residents.
Launched with 10 community nursing homes across Singapore's east and west regions. Early adopters contributed over 2,000 hours of user feedback that shaped the core platform.
Completed a full alignment audit with the Ministry of Health's HCSA licensing framework. CareTrust AI became one of the first nursing home platforms in Singapore to publish a formal HCSA compliance matrix.
Crossed 50 nursing home facilities and 3,500 active resident records. Launched the Family Portal, AI-powered care plans, and the multi-branch Command Center for group operators.
Released Voice AI Front Desk — a Singapore-accented AI receptionist handling family enquiries, appointment booking, and discharge coordination via phone and WhatsApp, 24 hours a day.
Built by people who have lived in clinical settings, built enterprise software, and navigated Singapore's regulatory landscape from the inside.
Ex-registered nurses, ward sisters & visiting doctors
Our clinical team has over 80 combined years of bedside experience in Singapore's restructured hospitals and community nursing homes. They review every clinical feature before release.
AI engineers from NUS, NTU & leading SG start-ups
Our engineers have built products used by millions across Southeast Asia, specialising in clinical NLP, real-time event streaming, and secure mobile applications for Singapore's healthcare sector.
Former MOH advisors & HCSA licensing experts
Our compliance team includes former MOH directors, hospital accreditation auditors, and PDPA specialists who ensure CareTrust AI stays ahead of regulatory changes and helps nursing homes maintain pristine audit trails.
Over 50 nursing homes across Singapore have transformed their clinical operations. See what CareTrust AI can do for yours.